The Indian government’s directive to pre-install the state-run cyber security app Sanchar Saathi on all smartphones has sparked controversy. According to Reuters, Apple will not comply with the order and plans to inform the government of its position privately.
The government instructed Apple, Samsung, and Xiaomi to ensure the app is pre-installed on all new smartphones within 90 days. The app is designed to track stolen phones, prevent their misuse, and curb fraud linked to fake IMEI numbers.
Apple stated that the order poses significant risks to the security and privacy of its iOS platform. The company does not plan to raise the issue publicly or take legal action.
The directive has also triggered political debate. Opposition leader Rahul Gandhi said he intends to raise the matter in Parliament, while Congress general secretary K.C. Venugopal tweeted, “Big Brother cannot watch us.”
The Telecom Ministry defended the move, saying the app will help prevent the resale of stolen or blacklisted phones and curb misuse of fake IMEIs. Union Communications Minister Jyotiraditya Scindia clarified that the app is optional and users can delete it if they wish.
However, CPI(M) MP John Brittas argued that a pre-installed app cannot truly be optional, particularly for millions of users with limited digital literacy. He warned that the order could pave the way for a real-time civilian traceability grid in India.
While Apple has rejected the order, Samsung and Xiaomi are still reviewing the directive. Apple is also facing an antitrust case in India and could potentially face fines of up to $38 billion.
Congress general secretary Priyanka Gandhi labelled Sanchar Saathi a “snooping app” and said it violates citizens’ right to privacy. The BJP maintained that the app is solely for consumer safety and does not access personal data.
Sanchar Saathi is available as both a mobile app and a website. It allows users to block stolen phones, check all mobile connections in their name, report suspected fraud, and trace phones. The app can be downloaded on both iOS and Android platforms and uses a phone’s IMEI number for tracking and authentication.